At Jain Enterprise, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy
1. Eligibility for Returns
You may return most new, unopened items within 30 days of delivery for a full refund.
Items must be in their original condition, unworn, and with all original tags and packaging intact.
2. Non-Returnable Items
Certain items, such as undergarments, personalized products, or clearance items, may not be eligible for returns.
Please check the product description for return eligibility before making a purchase.
3. Return Process
To initiate a return, please contact our customer service team at chiragjain827923@gmail.com.
Once your return is approved, you will receive a return authorization number and instructions on how to send your item back to us.
You are responsible for the shipping costs associated with returning the item.
4. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 10 business days and will be issued to the original payment method.
5. Exchanges
All payments must be made through the payment methods provided on our website.
We reserve the right to refuse or cancel any order at our discretion.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately.
We will arrange for a replacement or refund at no additional cost to you.
